About James

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Customer Devoted is the culmination of James Sandberg’s experience, having worked with the world’s leading brands for 17 years. James has held senior brand strategy, digital and customer engagement roles in top tier agencies including Ogilvy, PHD Media, the Dentsu Aegis Network and The Collinson Group.

 

Uniquely, James has worked with leading brands across the full marketing spectrum, having planned and launched award winning advertising, customer loyalty, media and integrated marketing campaigns. This enables James to identify how brands can attract and retain customers for longer on a discipline agnostic basis.
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Awards & Recognition

Ogilvy One
campaign final
Best Use of Data
5. Loyalty final data
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Vespa Launch
2. Effie Final
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Best office APAC
6. remarkable final
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Best comms
4. Loyalty final comms
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Vespa launch
3. fwa final
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Having led large scale digital teams of specialists across tech, creative, data and content production, James is particularly well-versed in how to build and deploy digital marketing and customer engagement campaigns.

 

 

James’s experience of working internationally has given him a global network of leading digital talent which is used today to deliver client projects on a highly cost effective basis.

 

 

Ogilvy clients

Career history

MD
Ogilvy Final
Strategy Director
Collinson Final 1
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Online Director
Dentsu Final3
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Internet Banking
HSBC final
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Senior planner
phd final
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Online specialist
Ptarmigan Finali
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This same international experience has enabled James to to work with brands wanting to expand their international footprint. James has launched established brands and startups into India, Poland, France, Italy, Germany, Russia, the US and UK markets.


James’s skills have been called upon to build digital departments and strengthen capability for Ogilvy and Dentsu agencies as well as building the strategy capability in customer loyalty consultancy Collinson Group.

 

Retail Without Borders

Previous Lives, Previous Projects

Some of James’s more notable projects

Brand Heritage

James has worked across a broad variety of sectors with some of the biggest brands in the world.

FMCG

uniliver
dove
comfort
lifebuoy
royalcanin

Alcobevs

diageo
smirnoff
captain_morgan
johnywalker
vat69

Financial

mastercard
BOI
ml
hsbc
sl
nsi
hc

Hospitality

taj
carlson

Automotive

vespa
skoda

Logistics

fedex

Entertainment

ted
atlantic
icc

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