DIRECT ACCESS TO A TEAM OF SENIOR STRATEGISTS

Expertise in digital strategy, customer loyalty, marketing, data science, branding, neuromarketing and technology


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Customer Success In 60 Minutes
Our customer diagnosis tool will help you identify the lowest cost, highest impact action that you can take to achieve your customer focused business objective, in 60 minutes. Because we have worked across all marketing and communications disciplines in world leading agencies, we are unbiased and uniquely positioned to take a discipline agnostic approach to achieving customer success. We evaluate all possible routes to achieving customer success – digital marketing, data, strategy, tech, customer loyalty, PR, advertising and media planning.
Book your free customer diagnostic session today
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Customer Devoted

Depth of expertise from insight to execution

Former Ogilvy One Managing Director and ICLP Strategy director with 15 years of insight and marketing strategy experience, working with global brands and delivering award winning customer engagement and loyalty programmes.
Former Ogilvy One Managing Director and ICLP Strategy director with 15 years of insight and marketing strategy experience, working with global brands and delivering award winning customer engagement and loyalty programmes.
Understanding customer perceptions, reactions and emotions to optimise marketing and customer experiences. Our lab is fully equipped with EEG, galvanic skin response and eye tracking equipment, managed by a team of leading neuroscientists.
Understanding customer perceptions, reactions and emotions to optimise marketing and customer experiences. Our lab is fully equipped with EEG, galvanic skin response and eye tracking equipment, managed by a team of leading neuroscientists.
A full stack tech team with expertise in building e-commerce, marketing platforms, digital businesses and immersive digital experiences. Led by a chief technical architect who was the original developer behind 80’s classic racing game Outrun!
A full stack tech team with expertise in building e-commerce, marketing platforms, digital businesses and immersive digital experiences. Led by a chief technical architect who was the original developer behind 80’s classic racing game Outrun!
A team of associate data scientists focused on harnessing data to optimise marketing performance. Expertise in data acquisition, cleansing, modelling, visualisation, personalisation, machine learning and Python.
A team of associate data scientists focused on harnessing data to optimise marketing performance. Expertise in data acquisition, cleansing, modelling, visualisation, personalisation, machine learning and Python.

Customer Devoted

LEADERSHIP TEAM

 

Team

James Sandberg – Chief Customer Devotee

With 14 years experience, James has won awards for his customer centric digital strategies in India, the US, UK and at the Asia Pacific regional level.

As the ex-managing director of customer engagement agency Ogilvy One in Mumbai and the European strategy director for customer loyalty agency ICLP, James has led customer strategies for the biggest brands in the world.

James has developed customer loyalty strategies for Mars, Hackett and hotel Group Carlson Hotels, run performance marketing programmes for ING Direct, Finspreads and CoInvestor, developed and launched products for Vespa, MasterCard and Caterpillar into new markets, delivered influencer marketing campaigns for Hitachi, Dove and TED, developed video content for Smirnoff, Johnnie Walker and Unilever and has developed numerous mobile apps, digital strategies, customer marketing initiatives, websites and social media campaigns.

James has also worked closely with tech startups such as CoInvestor, Showslice and others to develop their digital business strategy.

Team

Ian Morrison – Chief Technology Officer

As the original games developer behind 80’s cult classic game Outrun, Ian has over 20 years experience as a full stack developer and CTO.

Ian has produced games for Nestle and Diageo, marketing platforms for Grolsch and Adidas, e-commerce marketplaces for the Singaporean Government and marketing platforms for BMW and H&M.

Ian’s passion is building digital businesses and has partnered with over 20 entrepreneurs to build their digital businesses for over a decade. Ian leads the technology team at the cutting edge with deep experience in AI chatbot technology, augmented and virtual reality.





 

GET IN TOUCH >
Customer Success In 60 Minutes
Our customer diagnosis tool will help you identify the lowest cost, highest impact action that you can take to achieve your customer focused business objective, in 60 minutes. Because we have worked across all marketing and communications disciplines in world leading agencies, we are unbiased and uniquely positioned to take a discipline agnostic approach to achieving customer success. We evaluate all possible routes to achieving customer success – digital marketing, data, strategy, tech, customer loyalty, PR, advertising and media planning.
Book your free customer diagnostic session today
SEND
close-link

Customer Success Diagnostic In 60 Minutes

Our customer diagnosis tool will help you identify the lowest cost, highest impact action that you can take to achieve your customer focused business objective, in 60 minutes. 

Spanning over 200 different metrics, we pinpoint the highest impact customer engagement action across customer acquisition, customer experience, loyalty and retention.

Get in touch to schedule your customer diagnostic session and receive your complementary customer diagnostic report. 

Customer Success In 60 Minutes
Our customer diagnosis tool will help you identify the lowest cost, highest impact action that you can take to achieve your customer focused business objective, in 60 minutes. Because we have worked across all marketing and communications disciplines in world leading agencies, we are unbiased and uniquely positioned to take a discipline agnostic approach to achieving customer success. We evaluate all possible routes to achieving customer success – digital marketing, data, strategy, tech, customer loyalty, PR, advertising and media planning.
Book your free customer diagnostic session today
SEND
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