DIRECT ACCESS TO A TEAM OF SENIOR STRATEGISTS
Expertise in digital strategy, customer loyalty, marketing, data science, branding, neuromarketing and technology
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Depth of expertise from insight to execution
James Sandberg – Chief Customer Devotee
With 14 years experience, James has won awards for his customer centric digital strategies in India, the US, UK and at the Asia Pacific regional level.
As the ex-managing director of customer engagement agency Ogilvy One in Mumbai and the European strategy director for customer loyalty agency ICLP, James has led customer strategies for the biggest brands in the world.
James has developed customer loyalty strategies for Mars, Hackett and hotel Group Carlson Hotels, run performance marketing programmes for ING Direct, Finspreads and CoInvestor, developed and launched products for Vespa, MasterCard and Caterpillar into new markets, delivered influencer marketing campaigns for Hitachi, Dove and TED, developed video content for Smirnoff, Johnnie Walker and Unilever and has developed numerous mobile apps, digital strategies, customer marketing initiatives, websites and social media campaigns.
James has also worked closely with tech startups such as CoInvestor, Showslice and others to develop their digital business strategy.
Ian Morrison – Chief Technology Officer
As the original games developer behind 80’s cult classic game Outrun, Ian has over 20 years experience as a full stack developer and CTO.
Ian has produced games for Nestle and Diageo, marketing platforms for Grolsch and Adidas, e-commerce marketplaces for the Singaporean Government and marketing platforms for BMW and H&M.
Ian’s passion is building digital businesses and has partnered with over 20 entrepreneurs to build their digital businesses for over a decade. Ian leads the technology team at the cutting edge with deep experience in AI chatbot technology, augmented and virtual reality.
Customer Success Diagnostic In 60 Minutes
Our customer diagnosis tool will help you identify the lowest cost, highest impact action that you can take to achieve your customer focused business objective, in 60 minutes.
Spanning over 200 different metrics, we pinpoint the highest impact customer engagement action across customer acquisition, customer experience, loyalty and retention.
Get in touch to schedule your customer diagnostic session and receive your complementary customer diagnostic report.
- Branding Strategy
- Customer Experience Strategy
- Customer loyalty Strategy
- Neuromarketing Strategy
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The digital revolution is here. It’s happened. Online shopping has taken over physical stores and high streets around the country are becoming ghost towns, so it’s time to make a decision: Move forward and adopt digital into your stores or get left behind. And here’s five ways to do it. RFID (Radio Frequency ID) Tagging […]
Loyal customers are invaluable. They represent future sales and brand advocacy and are worth investing the time and effort to nurture. A new customer can cost anywhere between 5 and 25 times as much as an existing one, but many companies instead focus their efforts on customer acquisition, losing the money already invested. So, here’s […]