PayPoint asked us to develop a long-term plan for transforming their business through the use of digital technology and marketing initiatives.
Undertaking both qualitative and quantitative research, we analysed PayPoint’s website usability and social media presence against its competitors. We also analysed media coverage, as well as customer and market perception.
Following our analysis we developed a multi-stakeholder engagement strategy that has helped PayPoint achieve its commercial and communications objectives across all channels, including national, trade and social media, as well as its website and mobile marketing.
Customer Success In 60 Minutes
Our customer diagnosis tool will help you identify the lowest cost, highest impact action that you can take to achieve your customer focused business objective, in 60 minutes. Because we have worked across all marketing and communications disciplines in world leading agencies, we are unbiased and uniquely positioned to take a discipline agnostic approach to achieving customer success. We evaluate all possible routes to achieving customer success – digital marketing, data, strategy, tech, customer loyalty, PR, advertising and media planning.
Book your free customer diagnostic session today