PayPoint asked us to develop a long-term plan for transforming their business through the use of digital technology and marketing initiatives.
Undertaking both qualitative and quantitative research, we analysed PayPoint’s website usability and social media presence against its competitors. We also analysed media coverage, as well as customer and market perception.
Following our analysis we developed a multi-stakeholder engagement strategy that has helped PayPoint achieve its commercial and communications objectives across all channels, including national, trade and social media, as well as its website and mobile marketing.

Customer Success In 60 Minutes
Our customer diagnosis tool will help you identify the lowest cost, highest impact action
that you can take to achieve your customer focused business objective, in 60 minutes.  Spanning over 200 different metrics, we pinpoint the highest impact customer engagement action across customer acquisition, customer experience, loyalty and retention.

Get in touch to schedule your customer diagnostic session and receive your complementary customer diagnostic report. 
Book your free customer diagnostic session today
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