Competitive Industries

We partner with companies in heavily competitive industries that need to fight to attract and retain their customers on a daily basis.


Commercially Focused

Organisations that are sharply focused on existing marketing activities but lack the process, capacity or perspective to maximise the commercial potential of their customers.

Appetite For Disruption

Bold and ambitious CEOs and CMOS with an agenda of growth and an appetite for disruption who are hungry to establish themselves as market leader.


Maximising Growth

We exist to deliver sales growth and maximise customer profitability for companies, ranging from FTSE 100 companies to early stage businesses needing to scale up.


Once Upon A Vespa

Vespa wanted to launch their scooter brand into the competitive and crowded Indian market. 

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The Smirnoff Nightlife Exchange

Consumer-generated ideas from 14 markets that were then transformed into event experiences.

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Dove’s Customer Advocacy And Influencer Campaign

A digital advocacy campaign where customers recommended Dove to their friends.

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Carlson Hotel’s Customer Loyalty Campaign

Club Carlson needed to reengage it’s customer loyalty programme members to ensure their long term retention. 

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Be Beautiful – Unilever’s Beauty Portal

Unilever has a plethora of female beauty products ranging from makeup to shampoos. The challenge was to help women discover the right product for their skin type

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Cat Rugged Phones

Caterpillar’s rugged range of smartphones needed to become the phone of choice amongst rugged individuals who needed a phone that would survive in extraordinary conditions.

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Hitachi Capital needed to analyse the online landscape and build a digital strategy that would drive the brand’s visibility online.

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A long-term plan for transforming Paypoint business through the use of digital technology and marketing initiatives.

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 New anti-snoring product Mute wanted to challenge perceptions of snoring and transform it from a taboo topic into a trend.

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Bank Of Ireland

Bank of Ireland wanted to increase awareness and improve its standing in the UK banking industry.

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Customer Devoted


The team have worked across a broad variety of sectors with some of the biggest brands in the world.

- FMCG -

  • Unilever-Logo
  • dove_logo
  • Comfort_logo
  • Lifebuoy_logo
  • royal_logo

- Alcobevs -

  • diageo_logo
  • cm_logo
  • so_logo
  • jw_logo
  • vat69_logo

- Financial -

  • merrill_lynch_logo
  • hsbc-logo
  • sl_logo
  • Hitachi-Capital-logo
  • nsi_logo
  • mastercard_logo
  • bank_ireland_br

- Hospitality -

  • taj_logo
  • carlson_logo

- Automotive -

  • vp_logo
  • sd_logo

- Logistics -


- Entertainment -

  • ted_logo
  • Atlantic-Records
  • ICC-logo
Customer Success In 60 Minutes
Our customer diagnosis tool will help you identify the lowest cost, highest impact action
that you can take to achieve your customer focused business objective, in 60 minutes.  Spanning over 200 different metrics, we pinpoint the highest impact customer engagement action across customer acquisition, customer experience, loyalty and retention.

Get in touch to schedule your customer diagnostic session and receive your complementary customer diagnostic report. 
Book your free customer diagnostic session today
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